We are seeking exceptional and self-motivated individuals to support the AutoGuide Mobile Robots systems – ensuring optimal performance, uptime and reliability of customer operations. The ideal candidate is excited to learn new things and willing to work through the details to get things done. This position will be based in our Georgetown, KY, or Chelmsford, MA locations.

AutoGuide Mobile Robots designs, manufactures and installs the most technically advanced mobile robots with one goal in mind: surpassing customers’ expectations. For more than a decade, AutoGuide has provided maximum value to businesses in manufacturing, warehousing and distribution operations. AutoGuide just launched its MAX-N10, the industry’s most reliable and affordable natural feature guidance tugger. Unlike other mobile robots in the market, AutoGuide used its experience in demanding automotive plants to develop and test the rugged MAX-N10 tugger that can handle nearly any environment – regardless of lighting and constant modification. MAX-N10 moves loads up to 10,000 pounds seamlessly with no magnetic tape or RFID tags required, making installation and modification a breeze.

Summary

The Field Service Engineer to provides highly visible customer support involving the installation, modification, repair and preventative maintenance of AutoGuide’s mobile robotic systems to ensure proper working order. As a Field Service Engineer you will need to isolate and resolve complex issues, and implement corrective actions. As necessary, the Field Service Engineer will assist with the field training of new employees and may receive in-house assignments covering technical support, training, or documentation. This is an end user-facing position working under minimal supervision and requires extensive travel in North America.