We are searching for a full-time Support and Deployment Engineer whose work will help us scale our AI software products, which combine state-of-the-art perception algorithms with powerful adaptive decision-making abilities. Our products endow industrial robots with the level of autonomy needed to perform an extensive variety of useful tasks and integrate tightly with our customers’ complex software environments.
As our first dedicated Deployment Engineer you will learn the ins and outs of our product to become our in house product expert. You will be involved in all stages of customer deployment, from planning the implementation to flying on site for installation to supporting the product remotely. You will collaborate with the hardware, software, and machine learning teams to learn everything there is to know about hardware, deep learning, computer vision, motion planning, robotic control, etc. components of our product so that you are able to solve all manner of technical problems that might arise.
We value candidates who are passionate about what they build, feel a strong sense of ownership over their work, and love being continually challenged. You are someone who cares deeply about your team so you are both direct and believe in doing what you say.